Quality Management System Service

In fulfilling the order of the Ministry of Education and Science of the Republic of Kazakhstan No. 882 dated December 11, 2003 “On development and introduction of quality management service at the higher professional education institutions”, Education Quality Monitoring department was organized by the order of the University Rector No 12 dated January 18, 2005.

In connection with the development, introduction and arrangement of quality management service by the order of the University Rector No. 584 dated December 25, 2005 Education Quality Monitoring Department was transformed into Quality Service. Quality Service was renamed into the Quality Management System by the order of the Rector No. 12/4-1-17/489 O/D dated August 18, 2017.

The department of quality management system was renamed to the service of quality management system by the decision of the Board of Directors of West Kazakhstan Marat Ospanov Medical University dated 06.02.2023year.

Quality Management System Service staff:

1. Kubekova Gulnara Urazgaliyevna – Head of the Department
2. Shanbai Altynai Zhumabaikyzy – specialist
3. Ametova Dina Usmanovna – specialist
4. Toleuova Gulnur – specialist

The main objective of the quality management system service is:

• implementation of the Quality Policy and Objectives of the NAO “West Kazakhstan Medical University named after Marat Ospanov”;
• maintenance and continuous improvement of the quality management system;
• organization of work on certification of the quality management system;
• organization of internal audits of the quality management system;
• participation in the implementation of plans to improve the activities of the university;
• organization and coordination of the activities of departments to achieve the goals and objectives of the university in the field of quality.